The US police department that decided to hire social workers

When Alexandria, Kentucky's police chief realized how many of his officers' calls were for mental health crises or minor interpersonal disputes, and then how many of these unresolved problems resulted in repeat 911 calls, he hired a social worker to follow up with people to offer health and social services after the police leave. Now the department's two staff social workers do that work, costing less than hiring more police and reducing repeat calls. Alexandria is a small town, but now its approach is being copied in nearby Louisville.

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