San Francisco's new homeless street teams make progress, garner praise

San Francisco's Street Crisis Response Team is a pilot project meant to divert 911 calls for mental health emergencies from police to new teams of mobile counselors. Though it started with only one team and later expanded to four, the project in less than six months took 20% of the eligible calls. More than half the clients were helped on the streets, while most others were hospitalized or connected with shelters. The city is proposing a major expansion of this and related teams aimed at reducing the reliance on police in non-violent situations.

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