Helping Tenants and Landlords Resolve Issues — Before Going to Court

The city of Philadelphia piloted a mediation program that showed how landlord-tenant disputes could be resolved short of an eviction lawsuit. Though the program only lasted two months and heard just a handful of cases, it demonstrated that landlords will participate voluntarily in a system that can equalize a power imbalance and resolve disputes in ways that prove less damaging to both parties. Demand for the mediation program could ramp up if an expected wave of evictions hits because of the pandemic's effects on the economy.

Related Stories