Failure to Thrive: NYC's $100 Million ‘Diversion Centers' for Mentally Ill Sit Empty or Barely Used

Despite committing hundreds of millions of dollars to programs that make New York City's emergency response to mental health crises less punitive, a pattern of over-promising and under-delivering, plus pandemic snarls, kept the programs from getting off to an effective start. Two "diversion centers" where police could bring people in crisis, as alternatives to jail or hospital emergency rooms, either sit empty or have served only a tiny number of people. A program to send counselors with police on calls never got off the ground. In its place is a non-policing team that is having trouble recruiting EMTs.

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