A tale of two cities' water bills: how one place was able to reduce mounting utility costs for low-income households and how Ohio may follow suit


Philadelphia’s Tiered Assistance Program (TAP) provides water debt alleviation and locks water bill rates to 2-3 percent of a household’s income. The program provides a unique security net to qualified homeowners in the city. Cleveland has the potential to provide a similar benefit to its residents with a few manageable changes.

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