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  • An AI is training counselors to deal with teens in crisis

    Karen Hao Abby Ohlheiser

    February 26, 2021 |

    MIT Technology Review |

    Text |

    800-1500 Words

    Response Location: United States

    Crisis hotlines and chat services are turning to technologies such as AI tools to help assist an oft-overburdened system. At The Trevor Project, AI is used as both a risk assessment tool and as a role-play simulator to train volunteer counselors to correspond with callers. Users of these tools stress that they are not a replacement for counselors, but rather a tool to help the humans in these roles.

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  • Live-streaming helped China's farmers survive the pandemic. It's here to stay.

    Karen Hao

    May 06, 2020 |

    MIT Technology Review |

    Text |

    1500-3000 Words

    Response Location: China

    Online retailers in China launched rural live-streaming initiatives to aid farmers in selling their products directly to consumers. After traditional selling methods were halted due to the novel coronavirus, farmers needed new sales channels to reach customers who now had to shop online. This new model could help the agricultural industry survive the pandemic.

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  • Pittsburgh's ‘living building' focuses on eco-friendly construction

    Karen Hao

    March 20, 2019 |

    Quartz |

    Text |

    1500-3000 Words

    Response Location: United States, Pittsburgh, Pennsylvania

    Creating sustainable buildings requires rethinking many of the norms in construction and city planning. The Center for Sustainable Landscapes, part of the Phipps Conservatory in Pittsburgh, Pennsylvania, received the first Living Building Challenge (LBC) certification. To achieve this, CSL advocated for changes to Pittsburgh’s laws on the use of public water utilities. CSL also had to seek out construction materials that avoided the use of harmful chemicals-a task easier said than done.

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  • These simple design tricks can help diminish hate speech online

    Karen Hao

    October 11, 2017 |

    Quartz |

    Text |

    1500-3000 Words

    Response Location: United States

    Tech platforms are trying to find a way to battle hate speech while guarding free speech. Various sites have found success by using design elements to de-incentivize incivility, and are promoting more constructive debate in their comments and posts.

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