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Crisis intervention ×
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WCSH-TV

Vivien Leigh

6 November 2020

Portland, Maine, United States

Broadcast TV News

Under 3 Minutes

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A free mobile app, Safe House, gives victims of domestic abuse a simple and quick way to call for help and find needed resources in four states. Putting local crisis helplines, shelters, and other local resources in o...

The Lancet

Paul Adepoju

1 November 2020

Ghana

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1500-3000 Words

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Even before the coronavirus pandemic limited access to health care facilities, health specialists across Africa were already beginning to turn to technology-based mental health services to offer care with fewer barrie...

Billy Penn

Michaela Winberg

Max Marin

29 October 2020

Philadelphia, Pennsylvania, United States

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Under 800 Words

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Since early 2019, a mental-health crisis response center, the West Philadelphia Consortium, has worked to get the police to call in the consortium's mobile crisis team to de-escalate crises and get people into treatme...

Reason

Elizabeth Nolan Brown

29 October 2020

United States

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Over 3000 Words

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The Violence Against Women Act was billed as a way to make a patriarchal society, and policing profession in particular, take domestic violence more seriously. It encouraged policies making arrest of alleged abusers m...

The Washington Post

Tom Jackman

Dan Morse

27 October 2020

Louisville, Kentucky, United States

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A de-escalation training program from the Police Executive Research Forum, used by 85 police agencies already, was shown in Louisville to reduce police officers' use of force by 28%. The training resulted in 26% fewer...

Rest of World

Innocent Chizaram Ilo

24 October 2020

Nigeria

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Fearful and distrustful of corrupt and abusive police forces, Nigerians by the thousands have downloaded locally developed mobile apps like Sety and Aabo to call friends for help during abductions or other emergencies...

Virginia Mercury

Graham Moomaw

6 October 2020

Virginia, United States

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Strong local opposition to Virginia's new red-flag law and other gun-control measures did not dissuade some local law enforcement agencies from using the law for its intended purpose: to temporarily confiscate the gun...

BBC

Daniel Gordon

6 October 2020

New Orleans, Louisiana, United States

Podcast

Over 15 Minutes

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In the wake of George Floyd's killing by police in Minneapolis, where several officers failed to prevent one officer's actions, New Orleans police have been besieged by requests from police nationwide to export their ...

Oklahoma Watch

Whitney Bryen

Quinton Chandler

4 October 2020

Oklahoma, United States

Multi-Media

800-1500 Words

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Oklahoma mental health and police agencies supply free tablets to police departments, enabling officers summoned to a mental health crisis to connect on the spot with a licensed mental health professional. The telehea...

Devex

Paul Adepoju

29 September 2020

Ibadan, Nigeria

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In Nigeria, a methodology known as task-sharing is helping to lessen the burden on the country's mental health care system. The premise of this model is to train "other health personnel, such as community health worke...

NBC News

Antonia Hylton

28 September 2020

Chicago, Illinois, United States

Broadcast TV News

5-15 Minutes

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Outreach workers with CRED (Create Real Economic Destiny) in Chicago's Roseland neighborhood are paid under a city grant to de-escalate and mediate disputes among the same gangs that some of the workers once belonged ...

Wausau Pilot and Review

Peter Cameron

28 September 2020

Wausau, Wisconsin, United States

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In Wisconsin, plain-clothes law enforcement officers are teaming up with mental health experts to handle calls related to crisis intervention. The goal of the Marathon County Crisis Assessment Response Team is to redu...

Are We Europe

Monica Pelliccia

Elena Ledda

25 September 2020

France

Podcast

Over 15 Minutes

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A mobile app called App-Elles was used 5,400 times during the early months of the pandemic by either the survivors of gender-based violence or witnesses and helpers trying to connect the survivors to assistance. Creat...

Bloomberg CityLab

Serena Solomon

22 September 2020

South Auckland, New Zealand

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In South Auckland, epicenter of New Zealand's high rates of domestic violence, police respond to calls for help but instantly call in Te Taanga Manawa, a Māori-led team of multiple, culturally appropriate social-servi...

Rockford Register Star

Jeff Kolkey

19 September 2020

Eugene, Oregon, United States

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Under 800 Words

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For 31 years, CAHOOTS (Crisis Assistance Helping Out On The Streets) has used unarmed medics and crisis intervention experts to respond to mental health and other non-violent crises, saving money and preventing potent...

The Guardian

Josh Wood

19 September 2020

Alexandria, Kentucky, United States

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When Alexandria, Kentucky's police chief realized how many of his officers' calls were for mental health crises or minor interpersonal disputes, and then how many of these unresolved problems resulted in repeat 911 ca...

NPR

Eric Westervelt

18 September 2020

Rochester, New York, United States

Radio

5-15 Minutes

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More than 2,700 police departments in the U.S. have crisis intervention teams aimed at responding to mental health crises with fewer arrests and less violence, but the death of Daniel Prude in Rochester police custody...

New York Review of Books

Krithika Varagur

18 September 2020

Eugene, Oregon, United States

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Over 3000 Words

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CAHOOTS fields teams of mental-health first responders as a cost-effective and more humane alternative to sending the police to 911 calls for crises and even mundane problems concerning mental health, drugs and alcoho...

USA Today

Grace Hauck

18 September 2020

United States

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Daniel Prude's death in police custody illustrates a common flaw in how police respond to mental health crises, but reform advocates disagree on whether to improve police training or bypass police almost entirely. Men...

The Laconia Daily Sun

Roberta Baker

17 September 2020

Gilford, New Hampshire, United States

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In New Hampshire, a healing and bonding program is offering veterans and first responders experiencing symptoms of post-traumatic stress disorder ways to cope with their stressors. From social interactions to equine t...

Filter

Helen Redmond

17 September 2020

United States

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1500-3000 Words

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The LEAD program (Law Enforcement Assisted Diversion), which was launched in Seattle in 2011 and is used in such cities as Atlanta, Los Angeles, Portland, Philadelphia, and Baltimore, provides intensive case managemen...

Chicago Tribune

Annie Sweeney

16 September 2020

Chicago, Illinois, United States

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Since the 2018 opening of a trauma-care center near the neighborhoods most affected by Chicago's gun violence, the University of Chicago Medical Center's Violence Recovery Program has helped survivors and victims' fam...

City Newspaper (Rochester)

Beth Adams

15 September 2020

Eugene, Oregon, United States

Multi-Media

800-1500 Words

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Protests over police officers' conduct in the death of Daniel Prude prompted Rochester, N.Y., officials to look to Eugene's CAHOOTS program for an alternative model in responding to mental health crises. But CAHOOTS o...

Vice

Mattha Busby

14 September 2020

Glasgow, Scotland

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In Glasglow, a former outreach workers has launched a mobile harm reduction facility to help those who are living with addiction have a safe space to use drugs. Although the idea is controversial and "political," user...

NPR

Scott Simon

12 September 2020

Denver, Colorado, United States

Radio

3-5 Minutes

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In its first three months of existence, Denver's STAR program sent medics and counselors to respond to more than 600 calls to 911 in place of the police and without ever having to call the police as backup in a violen...

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Photo Credits: Almudena Toral; Cody Pope; Matt Stokes; Kriston Bethel; Noah Friedman-Rudovsky

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