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Bloomberg Businessweek

Ted Alcorn

7 November 2021

Togo

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An all-digital system delivered monthly payments to millions of Togolese people in need during the coronavirus. The platform, built in two weeks, immediately verifies applicants’ eligibility and instantly sends a text...

Rwanda Dispatch

James Rwema

14 September 2021

Rwanda

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The RapidSMS program provides mobile phones to connect pregnant women, community health workers (CHWs), ambulances, and hospitals. CHWs enter data into phones to track all pregnant women, monitor prenatal care, and id...

Prism

Umme Hoque

16 June 2021

United States

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All over the country, students are using the internet to call out racism. Young people are publishing open letters, creating Change.org petitions and Google Docs “with lists of racist people in their classes, and usin...

Rest of World

Mahima Jain

22 April 2021

Hyderabad, Telangana, India

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In India, where women face high rates of harassment by men but rarely report abuse because they view the police as hostile, the Telangana State Police encouraged more reporting by turning WhatsApp into an anti-harassm...

Thomson Reuters Foundation

Kagondu David Njagi

15 April 2021

Kwale, Kenya

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As a way to combat unemployment due to the COVID-19 pandemic and to prevent further deforestation in Kenya, local rangers are using smartphones, satellite feeds, and global mapping to monitor their forests. The projec...

Business Day

Desmond Okon

31 March 2021

Gboko, Nigeria

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Maternal Expert Thinking Analyzer is a pilot project to prevent maternal mortality that uses a mobile diagnostic, training, and outreach application to help midwives assess the risk of their patients in rural areas. M...

Respekt

Tomáš Brolík

Petr Horký

Jiří Nádoba

22 March 2020

Czech Republic

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Českou republiku v začátcích pandemie koronaviru sužoval nedostatek zdravotnického materiálu. Chyběly také roušky, které pomáhají omezit přenos nákazy. Švadlena Michaela Moudrá z jihomoravských Hodějic na krizovou sit...

The Guardian

Todd Feathers

4 March 2021

United States

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State and federal parole officials have rushed during the pandemic to embrace the use of smartphone apps that monitor the location and behavior of a person on parole. The apps and related data analytics save courts mo...

Global Press Journal

Prudence Phiri

25 February 2021

Zambia

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StrongMinds Zambia began offering teletherapy, in part due to COVID-19 related restrictions, but also to address the many new stressors that came with the pandemic. Counselors hold group calls with five people twice a...

Wired

Emily Ding

Corinne Redfern

16 February 2021

Kuala Lumpur, Malaysia

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Since its April 2018 founding in Malaysia, the Be My Protector app has enabled interventions in 120 cases of suspected human trafficking, sparked by anonymous reports that its app enables. In about a third of those ca...

Thomson Reuters Foundation

Menna Farouk

10 February 2021

Samalout, Egypt

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A new government pilot program in Egypt is allowing farmers to use technology to tell them when their soil is dry and how much water it needs, which can aid the country as it navigates its water crisis. Sensors buried...

Rest of World

Innocent Chizaram Ilo

24 October 2020

Nigeria

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Fearful and distrustful of corrupt and abusive police forces, Nigerians by the thousands have downloaded locally developed mobile apps like Sety and Aabo to call friends for help during abductions or other emergencies...

BBC

Ed Butler

22 October 2020

Switzerland

Podcast

Over 15 Minutes

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Contact tracing apps have received a lot of attention since the onset of the coronavirus pandemic, but researchers caution they should be used in conjunction with other tactics and not be relied on to help on their ow...

Oklahoma Watch

Whitney Bryen

Quinton Chandler

4 October 2020

Oklahoma, United States

Multi-Media

800-1500 Words

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Oklahoma mental health and police agencies supply free tablets to police departments, enabling officers summoned to a mental health crisis to connect on the spot with a licensed mental health professional. The telehea...

The New York Times

Tina Rosenberg

19 September 2020

United States

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Vote Tripling is a get-out-the-vote strategy where volunteers set up outside of polling places, a safer pandemic option, and ask voters to text three friends with a reminder to vote. A randomized trial showed turnout ...

Bloomberg CityLab

Kriston Capps

18 September 2020

San Francisco, California, United States

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Soon after the federal government imposed a second moratorium on evictions, SixFifty, a tech firm, released Hello Landlord, a mobile app for tenants to generate a legally compliant form letter invoking the law with th...

BBC

Julie Ball

15 September 2020

Brazil

Radio

Over 15 Minutes

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Rainforest Connection makes a smartphone app that is part of a system using solar-powered phones in the rainforests of Brazil, Sumatra, Costa Rica, and Peru to stream audio of suspected illegal logging. This system, u...

Vox

Kelsey Piper

11 September 2020

Kenya

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Mobile banking in Kenya has increased economic mobility for families living in poverty. The mobile money system is not connected to bank accounts, making it accessible to the overwhelming majority of Kenyans who don't...

North Carolina Health News

Liora Engel-Smith

7 August 2020

Asheville, North Carolina, United States

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Mental health agencies in North Carolina have partnered with a mobile phone carrier to provide data-enabled smartphones to individuals who lack access to technology during the pandemic. Because this doesn't provide a ...

Wall Street Journal

Dasl Yoon

16 July 2020

South Korea

Video

5-15 Minutes

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In South Korea, the government is using smartphone technology, including various independent apps and text messaging, to implement contact tracing. This has enabled the country's economy to avoid a full shutdown. Earl...

Global Investigative Journalism Network

Carolyn Thompson

11 May 2020

South Sudan

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To tell the stories of victims of forced displacement, property destruction, and occupation in South Sudan, a team of journalists devised a phone survey to gauge the extent of the problem. By surveying hard-to-reach p...

St. Albert Today

April Hudson

27 April 2020

Alberta, Canada

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An Alberta Health Services’ text messaging service called Text4Hope is giving people text messages to help them cope with the COVID-19 pandemic. The texts, written by mental health therapists, use cognitive behavioral...

U.S. News & World Report

Sarah Toth Stub

20 April 2020

Jerusalem, Israel

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The use of mobile phone technology can aid in contact tracing and the collection of public health data. In Israel, the government’s use of GPS phone locations to trace cases of COVID-19 raised scrutiny regarding priva...

Government Technology (GovTech)

Ben Miller

14 April 2020

United States

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Significant growth in the availability of text-to-911 technology has meant greater safety for people whose speaking ability or dangerous surroundings prevent them from making voice calls to 911. Various states have us...

North Carolina Health News

Anne Blythe

11 April 2020

Chapel Hill, North Carolina, United States

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The University of North Carolina's healthcare system is utilizing virtual care centers and mobile communications to more efficiently prioritize potential COVID-19 cases and better track people after they've been teste...

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Photo Credits: Almudena Toral; Cody Pope; Matt Stokes; Kriston Bethel; Noah Friedman-Rudovsky

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