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The Land

Michael Indriolo

5 October 2021

Cleveland, Ohio, United States

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Cleveland high school students created votecle.com, a website that centralizes information about local elections. A “political alignment” survey on the site assesses users’ opinions on important political issues to ma...

Xtra

Ren Bangert

11 August 2021

Canada

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endoQueer is an online support network that provides a safe space for queer, trans, and non-binary people with endometriosis to build community, get support, and find resources. The site offers rigorously-researched r...

Next City

Kristi Eaton

26 May 2021

Tulsa, Oklahoma, United States

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Urban Coders Guild provides STEM education opportunities to underrepresented communities and is working with local students to build websites for the businesses destroyed during the Tulsa Race Massacre. While none of ...

Discover Magazine

Mark Hill

12 May 2021

United States

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The Internet Archive is a digital library of around 544 billion archived web pages, most of which are found using a bot that crawls the web and saves snapshots. However, a self-described loose collective of volunteer ...

Miami Herald

Yadira Lopez

28 March 2021

Miami, Florida, United States

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Parents in Miami-Dade county can now access an online directory of preschools and childcare options through prek.com. Research shows most parents find child care through word of mouth, which leaves those who are new i...

The Kansas Leadership Center Journal (KLC Journal)

Stan Finger

23 February 2021

Kansas, United States

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City websites have embraced technology, allowing residents to pay bills, request permits, and attend council or commission meetings online. The shift, which was accelerated by the pandemic, also made the websites cruc...

The New York Times

Sharon Otterman

9 February 2021

New York, New York, United States

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Online volunteer assistance efforts in New York have played a crucial role in the dissemination of the COVID-19 vaccine, while city and state appointment systems have caused confusion or created barriers for many. Alt...

MIT Technology Review

Tanya Basu

8 January 2021

United States

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Several groups are preserving digital content related to the capital insurrection to ensure it is archived in case it gets deleted. A subreddit thread collected thousands of Tweets, Snapchats, and other videos to uplo...

The Columbia Chronicle

Lauren Leazenby

18 December 2020

Chicago, Illinois, United States

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A chatbox is dispensing free legal advice and even writing and sending letters to landlords to help tenants facing eviction. Landlords typically hire lawyers in eviction cases, while the majority of tenants arrive in ...

Slate

William Ralston

Niko Seizov

20 November 2020

China

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A music-streaming service in China has successfully created a revenue stream for artists who can monetize direct exchanges with their loyal fanbase. Platforms like Apple Music, Pandora, and Spotify are responsible f...

Nieman Lab

Sarah Scire

2 November 2020

Washington, District of Columbia, United States

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Talk2020 is a searchable database from the Wall Street Journal with thousands of transcripts from presidential and vice-presidential candidates’ campaign speeches, media appearances, debates, and more. Users can filte...

Columbia Journalism Review

Shinhee Kang

Ian Karbal

Feven Merid

27 October 2020

Ohio, United States

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Ohio media outlets have provided practical voter information to combat confusion. WOSU, the local NPR affiliate, created an online guide for mail-in voting, with deadlines prominently bolded and videos explaining how ...

Gimlet Media

Sarah Gonzalez

Ayana Elizabeth Johnson

Alex Blumberg

22 October 2020

Illinois, United States

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Over 15 Minutes

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Refrigerants being used in old air conditioners or grocery story cooling systems leak into the atmosphere contributing to global warming. Tradewater, a company in Illinois, picks up these containers, destroys the refr...

Billy Penn

Layla A. Jones

13 October 2020

Philadelphia, Pennsylvania, United States

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Accessing information about unemployment compensation online just got easier for residents of Pennsylvania. The current chat box capacity is 500 but will be increased to 50,000 by the end of the year. The phone hotlin...

Wired

Lily Hay Newman

17 September 2020

United States

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The Internet Archive's Wayback Machine crawls and caches websites to preserve a history of deleted pages. The Wayback Machine has archived a large amount of the public web over the past two decades, adding more than a...

Government Technology (GovTech)

Andrew Westrope

2 September 2020

Maryland, United States

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The Maryland Department of Information Technology adapted an existing system to quickly distribute small-business grants and loans due to Covid-19. The Maryland OneStop platform, a single site for state licenses, perm...

Next City

Kristi Eaton

25 August 2020

Detroit, Michigan, United States

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The city of Detroit is offering business services to entrepreneurs who want to bring their business online in the aftermath of the pandemic. Digital Detroit is the name of the program offering content creation and web...

The National

Olivia Cuthbert

5 August 2020

Beirut, Lebanon

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Within hours of a massive explosion that left 300,000 people homeless, residents in and around Beirut opened their doors to house those impacted by the destruction. Thawramap, which normally identifies locations of pe...

Wired

Clive Thompson

23 June 2020

Netherlands

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As part of a growing movement in sustainable software design, Danny Van Kooten, a Dutch programmer, refactored the code on his website plug-in to reduce the amount of energy expended when someone interacts with it. Ab...

Are We Europe

Gil Skorwid

9 June 2020

Lithuania

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The coronavirus pandemic has invigorated organizations working in the Baltics to counter disinformation, particularly from Russia, by flagging suspicious accounts, fake news, and hate speech. For example, Covid-19 led...

Teen Vogue

Vikki Law

13 May 2020

New York, United States

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The Photo Patch Foundation helps connect children with parents who are experiencing incarceration. Using its website or mobile app, children can write letters and upload photos, which will then be printed and mailed b...

Arizona Daily Star

Caitlin Schmidt

22 May 2021

Tucson, Arizona, United States

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Using a federal grant to reopen unsolved sexual assault cases, Tucson police and prosecutors have provided hundreds of victims with something they were denied when they first reported being attacked: a clear sense tha...

Los Angeles Times

Cindy Carcamo

2 April 2020

Mar Vista, California, United States

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Anticipating an overwhelmed government, community members throughout southern California took the initiative to fill the gap and help their neighbors during the coronavirus outbreak. Mobilizing via websites, social me...

FastCompany

Jeremy Deaton

26 March 2020

United States

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What lessons does the United States' response to the coronavirus offer for the country's response to climate change? According to experts, governments and the media have been successful at presenting the virus as a re...

Metromode

Kate Roff

26 March 2020

Detroit, Michigan, United States

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Mutual aid at the grassroots level is about helping a neighbor in need, and this strategy has been spurred into action across the country in response to COVID-19. In Detroit, people rally across social media and techn...

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Photo Credits: Almudena Toral; Cody Pope; Matt Stokes; Kriston Bethel; Noah Friedman-Rudovsky

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