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OZY

Michelle Tolson

1 March 2018

Kabul, Afghanistan

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800-1500 Words

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With cell phone usage in Afghanistan approaching 80%, people are using phone applications to communicate, collaborate, and share real-time information about safety issues.

The Boston Globe

Matt Rocheleau

18 February 2018

New York, New York, United States

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When a defendant misses a court date, it can lead to more severe charges for the defendant, more work for justice professionals, and difficulties for people involved in the case such as witnesses. In order to decrease...

The Washington Post

Tara Bahrampour

5 February 2018

United States

Multi-Media

800-1500 Words

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Smartphones can inhibit natural human engagement, invade privacy, or distract us from any number of things we need to pay attention to. So Yondr and companies like it provide ways to lock up people's phones, denying t...

Vice

Keren Landman

10 January 2018

South Carolina, United States

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Competent transgender care can be hard to access for many, but an organization that is utilizing a telehealth approach is helping to fill the gap in five states across southeastern United States. Although the video co...

The New York Times

David Bornstein

12 December 2017

United States

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1500-3000 Words

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Anxiety, suicidal ideation, and depression are all alarmingly prevalent amongst Americans. Crisis Text Line lets you text immediately with a crisis counsellor when you need someone to talk to. The organization is grow...

NPR

Anya Kamenetz

26 November 2017

United States

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Preventing suicide and helping people when they feel most alone are big goals but they are exactly what 'Crisis Text Line' aims to do. This hotline allows individuals to text trained counselors when they are at their ...

WHYY

Danielle Fox

23 October 2017

Philadelphia, Pennsylvania, United States

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A hackathon in Philadelphia brought together a diverse group of people, including formerly incarcerated individuals, to discuss the complex issue of reentry and come up with tech-based ways to help. The collaboration ...

Apolitical

Anoush Darabi

17 October 2017

North Charleston, South Carolina, United States

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Chatbots don’t sleep. They can respond to citizen inquiries 24 hours a day. From North Charleston to Singapore, automated conversation platforms are improving the connection between governments and the people they ser...

BBC

Angela Saini

15 October 2017

Nairobi, Kenya

Radio

Over 15 Minutes

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Entrepreneurs and startups in Kenya and India are finding success creating products that meet the needs of poorer citizens in those countries. This episode includes a story about a mobile phone app that tackles the di...

Politico

Kate Francis

27 September 2017

Washington, District of Columbia, United States

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The way cities are built in the United States makes getting around without driving a car difficult. This means that, for an increasingly aging population, mobility can be a significant issue, leading to challenges suc...

The New Humanitarian (formerly IRIN)

Irwin Loy

5 September 2017

Nepal

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South Asia is prone to flooding during monsoon season, this can lead to deaths and building damage. SMS warning systems have recently been implemented in order to warn residents when they are in danger, the system has...

News Deeply

Sonia Narang

8 August 2017

Burenitu, Viti Levu, Fiji

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After a huge cyclone devastated a remote Fijian village, Eta Tuvuki worked to open communication channels between women and public officials. Her efforts are not only making women's voices heard, but they allow for th...

San Francisco Magazine

Alessandra Wollner

1 August 2017

Oakland, California, United States

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Texting app Rapid Resist allows progressive volunteers to quickly send messages to like-minded voters in conservative districts. The pre-scripted texts call on voters to join local events, sign petitions, and call the...

Graphic Online

Hadiza Nuhhu-Billa Quansah

17 July 2017

Accra, Ghana

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Frustrated with poor network service and high costs, many Ghanians have had to tote multiple cheap mobile phones around to conduct business and communications normally. One entrepreneur, Kwasi Twum-Ampofo, decided to ...

Bloomberg CityLab

Krutika Pathi

14 June 2017

New York, New York, United States

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For urban residents, participation in city-planning often means navigating complex administrative bureaucracy and struggling through a lack of transparency, but in New York City, efforts are being made to engage citiz...

Government Technology

Tod Newcombe

1 June 2017

Boston, Massachusetts, United States

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To better serve the Boston community, the city launched a mobile app to address gaps in traditional 311 hotline calls. Now, "nearly 60 percent of service requests come via digital channels" and city officials are bett...

Government Technology

Tod Newcombe

1 June 2017

Sacramento, California, United States

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Traditional 311 operations can be costly to maintain, so the city of Sacramento implemented cloud CRM in order to cut costs and increase flexibility of operations. While there is still room to expand what is offered, ...

Richland Source

Noah Jones

12 May 2017

Mansfield, Ohio, United States

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Rural areas struggle to have internet, which can be a problem for everyone including students. Mansfield/ Richland County Public Libraries have started lending out hot spots, which has been very successful and useful ...

BBC

Gemma Newby

Sahar Zand

9 May 2017

Guayubín, Monte Cristi, Dominican Republic

Radio

Over 15 Minutes

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Jason Friesen, an American paramedic who had served in Haiti after the earthquake, realized that many poor communities in the Caribbean were lacking the equivalent of the United States’ 911 emergency medical services,...

The New York Times

Tina Rosenberg

9 May 2017

Kenya

Multi-Media

1500-3000 Words

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Building on the widespread use of mobile phones in Kenya, applications have been developed to provide people with financial services. Through these applications people can securely receive money, save money, and make ...

Devex

Kelli Rogers

27 April 2017

Asunción, Paraguay

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Fundación Paraguaya is helping drastically redefine the way that poverty is identified, defined, and addressed. Through a simple, interactive, mobile-based survey called "Poverty Spotlight", workers can self-assess th...

Devex

Christin Roby

3 April 2017

Kigali, Rwanda

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Although an estimated 75% of the world's population uses cell phones, in places like rural Rwanda, the availability and costs of electricity to charge them can be patchwork at best. ARED's 'solar smart kiosk' provides...

Devex

Catherine Cheney

9 March 2017

Portland, Oregon, United States

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April Rinne, a sharing economy adviser in Portland, believes that new technology and the emergence of the sharing economy has massive potential to connect talent, resources, and ideas around the globe, particularly in...

CNN

Kieron Monks

24 February 2017

Nairobi, Nairobi Area, Kenya

Multi-Media

Under 800 Words

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Ten years ago, Vodafone's Safaricom launched "M-Pesa" a mobile-phone based payment system designed to ease transfer of money in Kenya among individuals and small businesses. With a maximum transaction of 70,000 Kenyan...

Next City

Jen Kinney

27 January 2017

Los Angeles, California, United States

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While the USPS has seen a drastic decline in revenues and capacity in recent years due to growing competition from the private sector and social changes, First Class Meal is reimagining the role that this institution ...

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Your information will be used to complete your application, and to subscribe you to occasional updates. We will only send you relevant information, which may be sent to you through any channel for which you provide contact information to us. We may use this information to target content we send you, but we will never sell or transfer your information to 3rd parties for commercial or advertising purposes. We may use your information to connect you to 3rd parties for the purpose of improving your membership and enriching your professional network. You can unsubscribe at any time from any content delivery channel, or from all of them, though unsubscribing may prevent you from participating in the opportunities provided by this program. View our full privacy policy here.

Photo Credits: Almudena Toral; Cody Pope; Matt Stokes; Kriston Bethel; Noah Friedman-Rudovsky

All other photos are licensed under Attribution Non Commercial Share Alike 2.0 Generic Creative Commons license, and are credited to the following photographers: Rowan El Shimi; Samuele Arcidiacono; Deutsche Welle Global Media Forum 2017 © DW/H. W. Lamberz

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