Participants in a Student Media Challenge event speak with each another

Impact Stories

News organizations around the world are transforming journalism — and their communities. See how a global network of news organizations and journalists uses solutions journalism to strengthen communities, advance equity, build trust, increase civic engagement, depolarize public discourse and discover new sources of revenue.

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Builds Trust
Reporting transparency built trust
A digital publication focused on telling stories that matter to the Puerto Rican communities on the islands and in the U.S., 9 Millones earned the trust of local community organizers. After producing a solutions-oriented series of articles about the Alianza de Mujeres Viequenses’ community organizing around environmental issues and land use policies affecting the local population in Vieques, its journalists returned to present their work to people they had interviewed. The coverage, as well as their effort to transparently present their reporting process and its outcomes, led sources to express appreciation for the role of 9 Millones, as a small independent media outlet, in fairly representing their voices, activities and purpose. One person said they found the journalism “enriching” and another that they valued the trust built through the careful development of relationships with local people. The community organization Alianza de Mujeres Viequenses received funding from Puerto Rican foundations after it used the reporting in which it was featured to showcase the value of its work.
Community engagement & action
Reporting led to a new environmental collaboration
10/2023
After taking the online course on solutions journalism hosted by the Knight Center for Journalism in the Americas, conservation biologist James Hall incorporated the approach for a story he wrote for the environmental journalism site Mongabay. The story, which focused on the conservation efforts of a small NGO in Colombia called Techo de Agua (Roof of Water), prompted an alliance between the NGO and local researchers, aimed at finding real-world solutions for conservation efforts. “This alliance allows for our research and methodologies for the conservation and management of conflicts between wildlife and human communities to be recognized as products of scientific, academic and practical interest,” said Mayra Natalia Parra Salazar, general director of the NGO, who told the Knight Center that a university professor who directs a research group contacted her to form an alliance after reading Hall’s article. She also said, "that our story was made known in many places thanks to James Hall’s article allowed our actions to have greater credibility,” she added. (This information was abbreviated from Teresa Mioli's story for LatAm Journalism Review.)
Community engagement & action
10/2023
Reporting by Reyes Mata III of the Southern New Mexico Journalism Collaborative on a community-driven research effort in Sunland Park, New Mexico, played a part in getting local officials to approve the hiring of a digital navigator, whose role is to educate the population in digital skills. The initial solutions-focused story, “Mamacítas Cibernéticas seeks to close digital gaps in Sunland Park,” demonstrated the success of an organizing method adhering to the community’s cultural values to learn about its needs. This led to subsequent media coverage from neighboring areas and national outlets. One of the local research coordinators credited the media’s attention and presence at a local council meeting for advancing the approval of this new position.
Revenue
A historic Black paper rekindled relationships and revenue
In April 2023, the Amsterdam News, a Black-owned newspaper in New York City, published a solutions-oriented series titled “Hard Labor” on the state and history of labor relations in the city, with a particular focus on the construction trades. It subsequently revived its Labor Awards Breakfast, an annual event dedicated to celebrating people in the organized labor community, which, in addition to the labor-focused reporting, provided an opportunity to rekindle relationships. A couple of unions sponsored the event, increasing their financial support of the publication by 50% and 110%. The coverage also led to a growth in subscriptions from individuals living in public housing in New York City. The newspaper’s president and chief revenue officer, Siobhan "Sam" Bennett, said: “The Labor community was appreciative not only of the special section but also of the breakfast which gave construction trades leaders the opportunity to speak to today's critical and under addressed issues."
Builds Trust
Covering improved cities while improving reader satisfaction
In 2023, The Bristol Cable, a local media cooperative based in Bristol, England, published a series of solutions-oriented articles for its Future of Cities project, developed during its participation in the Solutions Journalism Accelerator (coordinated by the European Journalism Center, with support from SJN). As part of the project’s evaluation, the newsroom ran an audience survey to discover the work’s impact on readers, which generated 127 responses. Over 80% of people surveyed said they “generally or always finished the long read articles,” “learned either a lot or something from engaging with the project,” and “felt more connected to The Cable.” After reading a piece of reporting from the series, 43% of respondents said they “felt more empowered to act,” while 15 people pledged to financially support the cooperative by becoming members of the cooperative, as a result of engaging with the Future of Cities series.
Career Development
SoJo expanded a veteran journalist’s focus
9/2023
Chris Nichols (2023): Veteran journalist Chris Nichols, of CapRadio, the NPR affiliate public radio station in Sacramento, worked as an editor on several story assignments for Solving Sacramento, a local news collaborative focused on reporting solutions-oriented stories. Engaging with a project dedicated to that editorial approach was a professional development opportunity: For his ongoing coverage at the radio station of affordable housing in the city, solutions journalism also made sense. “It’s reinforced the important message that as a newsroom we can showcase not only the problems but ways they might be fixed,” he said. “We’ve also discovered there’s a strong appetite for these stories online.” One of the solutions-focused stories he’s worked on is “Sacramento turns to ‘micro apartments’ to ease affordable housing crunch.”

How solutions journalism works — in Kampala, Uganda

Former Solutions Journalism Network LEDE Fellows Caleb Okereke of Minority Africa and Abaas Mpindi of Media Challenge Initiative illustrate the impact of solutions journalism on their work and how its spread can counteract harmful stereotypes of Africa.

Share your impact stories

How has solutions journalism made a difference in your world? Add your story to the Impact Tracker.