Tracking incomplete grades moves students forward – with extra focus from educators


Norfolk Public Schools had a unique approach to addressing student performance post-pandemic—giving students an incomplete instead of failing them. The move revealed racial disparities that allowed the district to respond. “Of the 12,455 incomplete grades submitted, 71% went to Black students.” The district acted on that information and gave devices to students, limited instruction to four times a week to prevent teacher burnout, and placed a bus driver at every school to send staff to communities.

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