The ‘Frequent Flier' Program That Grounded a Hospital's Soaring Costs


Sharing data between health care centers and community social services lowers health care costs and increases access to vital assistance. A software platform developed by the Parkland Center for Clinical Innovation (PCCI) allows social service organizations such as homeless shelters and food pantries to coordinate with the Parkland Memorial Hospital. By identifying patients who are frequently admitted to Parkland’s emergency room, PCCI’s shared Iris system helps agencies manage individual cases and makes more efficient use of limited healthcare resources.

Related Stories