Scotland's 'Navigators' Transform Lives in the Emergency Room

In Scotland, the Navigators program performs violence interruption work in seven hospitals, at the bedside of victims of violence, with counseling and connections to social services to nudge people into safer lifestyles. Because Navigators act independently of the police and other authority figures, and because their service follows clients into the community, they are able to win the cooperation of 65-90% of those they approach. A survey of 100 clients showed 23% fewer emergency room visits in the year after cooperating with the program. Navigators started after violence in Scotland raged in 2005.

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