Police are often first responders to mental health crises, but tragedies are prompting change


Chicago's debate over which responses to mental health crises will avoid needless police shootings and other tragedies led city council members to the CAHOOTS model. The Eugene, Ore., program sends two unarmed first responders to provide links to needed services without bringing people to jail or a hospital. This diverts about 20% of 911 calls away from police, saving the city millions and improving outcomes for people in need. A much larger city has different needs. Chicago police have crisis intervention team training. A small co-responder team of mental health professionals will be added at first.

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