Mobile crisis response program draws national attention but still struggles with funding

The CAHOOTS program's national popularity as a model for diverting crisis calls from the police to unarmed teams of a medic and counselor belies its inability to fully serve its own community because of under-funding. Program director Ebony Morgan talks about the flip side of the program's cost savings for the city: unfairly low pay for its workers, long response times, and an inability to expand. The program's success with the community is built on trust that people in crisis will be helped rather than viewed as a threat. Morgan says the program itself needs to be valued more by city budget managers.

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