In San Francisco, Help Hits the Streets with a Crisis Response Team


Six San Francisco neighborhoods are now served by the city's Street Crisis Response Teams, which answer 911 calls for non-violent mental or behavioral health crises without police involvement. In its first two months in one neighborhood, the Tenderloin, the team handled 199 calls without any violent incidents or any need for police intervention. That led to the expansion to five more neighborhoods. The program is modeled on Eugene, Oregon's CAHOOTS project's street medics and counselors, but with an additional "peer specialist," someone with lived experience to counsel unhoused people on the streets.

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