How to save a life: Easing grief from inside COVID ICUs

To combat the grief, trauma, and frustration caused by COVID-19 hospitalizations where families are cut off from loved ones and from most information about their care and condition, the staff at Vincent Pallotti Hospital created a new way of capturing doctors' updates on patients that improved the flow of information. Instead of recording their observations and treatments on paper charts, doctors enter the information on an online system. Volunteer counselors with access to that information then update families daily, relieving some stress and bringing solace to families and patients alike.

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