An Oregon city's decades-old alternative to police

Like many cities, Seattle is looking to Eugene, Oregon, for a model to shift resources from police to unarmed crisis responders handling 911 calls about mental health, addiction, family conflict, and other non-criminal problems. Eugene's CAHOOTS program has been doing such work for half a century, and since 1989 sending medic-and-counselor teams on calls. In 2019 it saved $8 million in police costs and $14 million for ambulances and emergency room visits. But, while taking police out of situations where they might cause more problems than they solve, it's only as good as its region's social services.

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